Notice Period for Telecom Subscription in Westland
For residents of Westland, the notice period for telecom subscription is the time between your cancellation and the end of your contract with a telecom provider. Under the Telecommunications Act, the standard notice period is one month. This provides predictability and avoids surprises. In this article for Westlanders, we outline your rights, with tips on handling it through local services such as Het Juridisch Loket Westland.
Legal Rules for Notice Periods
The notice period for telecom subscription is governed by the Telecommunications Act (Tw), Article 7.4. Since December 1, 2021, contracts may last a maximum of 24 months, and the notice period may not exceed one month. This gives Westland residents greater flexibility when switching providers. The Civil Code (BW) supplements this with Article 6:82 BW (contract duration) and 6:92 BW (cancellation). The ACM oversees compliance, and unfair penalties are invalid under Article 6:248(2) BW. For issues in Westland: contact Het Juridisch Loket Westland.
Overview of Notice Periods by Subscription Type
Legally, one month is the standard, with minor variations by service. See this overview for Westland:
| Subscription Type | Notice Period | Min. Duration | Notes for Westland |
|---|---|---|---|
| Mobile subscription | 1 month | 1 month (post-promo) | Monthly cancellable after one year; ideal for moves within Westland. |
| Internet + TV (fixed) | 1 month | Max. 24 months | Installation costs on early cancellation; check fiber coverage with Gemeente Westland. |
| Bundle (mobile + fixed) | 1 month | Max. 24 months | Cancel entire package unless otherwise specified. |
| Prepaid | Immediate | - | No commitment, perfect for flexible Westlanders. |
Providers such as KPN, VodafoneZiggo, and T-Mobile adhere to this in their terms, in line with the law.
Rights and Obligations on Cancellation
Consumer Rights
- Maximum one-month notice period.
- Free cancellation via email, app, phone, or portal.
- No penalties within minimum term; otherwise, only proportional costs.
- Number retention via number portability.
Provider Obligations
- Confirmation within 1 business day.
- No misleading information on periods.
- Refund of overpaid amounts.
Your Obligations
- Submit cancellation with customer number, digitally or by mail.
- Settle any outstanding payments.
- Return modem to avoid penalties.
Practical Examples for Westland
Example 1: Mobile Subscription
You live in Naaldwijk with Vodafone until October 15. Cancel on October 1: runs until November 1. Arrange number retention for your new provider.
Example 2: Internet with Penalty
After 12 months with KPN in Monster, you want to cancel due to a move to 's-Gravenzande. €200 penalty? Challenge it at the Telecom Disputes Committee or Rechtbank Westland: only actual costs count.
Example 3: Extension
After 24 months, monthly cancellable. Providers must inform you (Art. 6:82(3) BW).
Step-by-Step Cancellation
- Check contract via app or customer service.
- Cancel via official channels.
- Request confirmation with end date.
- Request number retention (6 weeks in advance).
- Review invoice.
Use ACM template letters or advice from Het Juridisch Loket Westland.
Frequently Asked Questions
Can I cancel immediately?
No, except prepaid. Otherwise one month, unless provider fails.
Provider ignores cancellation?
Send registered letter. Then escalate to ACM, Telecom Disputes Committee, or Rechtbank Westland (Art. 6:265 BW).
Payment on early cancellation?
Only pro rata; penalties invalid. Get free help from Het Juridisch Loket Westland.
Bundle with other services?
Cancel telecom separately with one month; discounts may change.
Tips for Westlanders
- Keep proof: Cancellations and emails.
- Compare: Sites like Independer or Pricewise.
- Local advice: Het Juridisch Loket Westland or Gemeente Westland for specific cases.