In Westland, with its thriving horticultural sector, unfair commercial practices often manifest as misleading sales tactics or aggressive approaches. Examples include false promises about local products, unexpected additional costs, or pressure to buy on the spot. These practices are illegal and may entitle victims to compensation.
What Constitutes Unfair Commercial Practices in Westland?
Under Article 6:193a of the Civil Code (BW), a commercial practice qualifies as unfair if a business in Westland:
- Acts contrary to the professional standards expected in the region
- Undermines the local consumer's ability to make an informed decision
For advice on this, contact Het Juridisch Loket Westland.
Misleading Methods in Practice
Misleading information includes elements that:
- Are false or deceptive, such as bogus claims about Westland produce
- Appear vague or contradictory
- Omit key details
- Unjustly imply local quality marks or certifications
Aggressive Approaches
Aggressive practices encompass:
- Threats or coercion
- Physical or mental intimidation
- Exploiting power imbalances in the Westland market
- Inappropriate pressure or manipulation
The Blacklist of Prohibited Practices
Dutch law explicitly prohibits certain practices at all times, relevant to businesses and consumers in Westland:
- False claims of industry code membership
- Use of fake quality marks
- Luring with 'free' offers that incur costs
- Incorrect claims about health benefits
- Involvement in pyramid schemes
What Can You Do About Violations in Westland?
- As a consumer, you can rescind the purchase agreement via the Rechtbank Westland
- You can claim damages from the municipality or relevant authorities
- The Authority for Consumers & Markets (ACM) can impose fines up to 10% of annual turnover
Contact Het Juridisch Loket Westland for free initial assistance in such cases.
Veelgestelde vragen
Wat is mijn retourrecht?
Bij online aankopen heb je 14 dagen retourrecht zonder opgaaf van reden, tenzij de wettelijke uitzonderingen gelden.
Hoe lang geldt de wettelijke garantie?
Goederen moeten minimaal 2 jaar meewerken. Defecten die binnen 6 maanden ontstaan worden verondersteld al aanwezig te zijn.
Kan ik rente eisen over schulden?
Ja, je kunt wettelijke rente eisen (momenteel ongeveer 8% per jaar) over het openstaande bedrag.
Wat kan ik doen tegen oneerlijke handelspraktijken?
Je kunt klacht indienen bij de consumentenbond, de overheid of naar de rechter gaan.
Wat is een kredietovereenkomst?
Een kredietovereenkomst regelt hoe je geld leent, wat de rente is, en hoe je dit terugbetaalt.