In Westland, with its vibrant local markets and shops in places like Naaldwijk and Monster, fake offers with artificial discounts are strictly prohibited. The 'was' price must be authentic, and the product must have actually been available at that higher price previously.
Price Indication Decree in Westland
The legal rules for price indication, which also apply to entrepreneurs in the Municipality of Westland, establish:
- The selling price must be prominently and clearly visible to consumers
- This price always includes VAT and all mandatory additional costs
- For offers, the original price must be based on actual previous sales
"Was" Prices in Practice
Since 2022, the requirements for discounts have been tightened, relevant for shops in Westland:
- The 'was' price must reflect the lowest price from the previous 30 days
- Intentionally inflated prices to simulate discounts are not allowed
- Every discount must be genuine and verifiable
Black Friday and Seasonal Sales in Westland
Even during popular events like Black Friday or the annual sales in Westland, the rules remain in effect:
- Fake discounts on recently increased prices are strictly prohibited
- The reference price must match the actual previous selling price
- The Authority for Consumers & Markets (ACM) conducts strict oversight and performs inspections
Avoiding Misleading Trade Practices
In Westland, various misleading methods are explicitly banned to protect consumers:
- Artificially raising prices just before a so-called 'discount'
- Comparisons with invented or unrealistic prices
- 'Recommended prices' that have never been applied in practice
- Creating false urgency through fake scarcity, such as 'only 2 items left!'
Reporting Violations in Westland
As a resident of Westland, you can report suspicious fake offers to the ACM via the ConsuWijzer platform. If multiple reports are received, an investigation may begin, potentially leading to fines. For personal advice on your rights, you can contact Het Juridisch Loket Westland or the Rechtbank Westland for legal support.
Veelgestelde vragen
Wat is mijn retourrecht?
Bij online aankopen heb je 14 dagen retourrecht zonder opgaaf van reden, tenzij de wettelijke uitzonderingen gelden.
Hoe lang geldt de wettelijke garantie?
Goederen moeten minimaal 2 jaar meewerken. Defecten die binnen 6 maanden ontstaan worden verondersteld al aanwezig te zijn.
Kan ik rente eisen over schulden?
Ja, je kunt wettelijke rente eisen (momenteel ongeveer 8% per jaar) over het openstaande bedrag.
Wat kan ik doen tegen oneerlijke handelspraktijken?
Je kunt klacht indienen bij de consumentenbond, de overheid of naar de rechter gaan.
Wat is een kredietovereenkomst?
Een kredietovereenkomst regelt hoe je geld leent, wat de rente is, en hoe je dit terugbetaalt.