In Westland, the same consumer rights apply to car purchases as elsewhere in the Netherlands, but the process can be more challenging due to the complexity and high costs of vehicles. Particularly for used cars in the region, such as in the greenhouse horticulture municipality of Westland, specific local factors come into play. If you encounter issues, contact Het Juridisch Loket Westland for free advice.
New Car in Westland
When buying a new car from a dealer in Westland or the surrounding area:
- Manufacturer's warranty, typically ranging from 2 to 7 years depending on the brand
- Statutory warranty on conformity also applies
- The dealer serves as the primary point of contact for repairs
- For online purchases from Westland, you have a 14-day cooling-off period
Used Car from a Dealer in Westland
For second-hand cars purchased from a dealer in Westland:
- Statutory warranty is mandatory, although expectations are lower than for new cars
- The seller must disclose all known defects
- Extra protection through BOVAG warranty at affiliated garages in the region
- Check the NAP to verify the mileage
Private Sale in Westland
When buying from a private seller in Westland:
- No specific consumer protection applies
- Standard sales rules, including conformity, still apply
- The "sold as seen" clause does not protect against hidden defects
- The seller may not deliberately conceal defects, or they risk liability
Common Issues with Car Purchases in Westland
- Mileage tampering, often with imported vehicles in the region
- Undisclosed past damage, such as from local accidents
- Hidden technical issues that emerge later
- The car turns out to be stolen or subject to liens via the Municipality of Westland
For disputes, you can escalate to the Rechtbank Westland for legal resolution.
BOVAG, RDW, and Local Checks in Westland
Always perform these checks for a safe purchase:
- NAP (Nationale Auto Pas) to verify the vehicle's history
- RDW database for registration, APK validity, and vehicle status
- Check if the dealer is a BOVAG member for additional warranties in Westland
For personal assistance in Westland, contact Het Juridisch Loket Westland.
Veelgestelde vragen
Wat is mijn retourrecht?
Bij online aankopen heb je 14 dagen retourrecht zonder opgaaf van reden, tenzij de wettelijke uitzonderingen gelden.
Hoe lang geldt de wettelijke garantie?
Goederen moeten minimaal 2 jaar meewerken. Defecten die binnen 6 maanden ontstaan worden verondersteld al aanwezig te zijn.
Kan ik rente eisen over schulden?
Ja, je kunt wettelijke rente eisen (momenteel ongeveer 8% per jaar) over het openstaande bedrag.
Wat kan ik doen tegen oneerlijke handelspraktijken?
Je kunt klacht indienen bij de consumentenbond, de overheid of naar de rechter gaan.
Wat is een kredietovereenkomst?
Een kredietovereenkomst regelt hoe je geld leent, wat de rente is, en hoe je dit terugbetaalt.