In Westland, cancelling subscriptions is an important consumer right, just like elsewhere in the Netherlands. After the minimum contract period, you can generally cancel on a monthly basis, and long-term automatic renewals are not permitted. Residents of Westland can turn to Het Juridisch Loket Westland for free advice if they encounter issues.
Basic Rules in Westland
Since 2012, national rules for subscriptions have applied, which also hold in Westland:
- After the initial contract term: cancellable monthly
- Maximum notice period of one month
- Automatic renewal permitted only for indefinite duration
- Cancellation must be as straightforward as signing up
If you live in Westland and run into trouble, contact the Municipality of Westland for general support or escalate to the Rechtbank Westland in case of disputes.
Duration of the Initial Period
The initial contract duration is limited to:
- Maximum one year for most subscriptions
- Up to two years for telecom subscriptions (with device subsidy)
These limits protect Westland consumers from excessively long commitments.
Ways to Cancel
In Westland, you are free to cancel via:
- Online (if sign-up was also digital)
- Letter
- Phone
Het Juridisch Loket Westland can assist if a provider is uncooperative.
The Cancellation Button on Websites
Since 2022, websites accepting online sign-ups must provide a clear cancellation button. This ensures cancelling in Westland is as accessible as signing up, in line with the Distance Selling Act.
Newspapers and Magazines in Westland
For subscriptions to local or national newspapers and magazines:
- Trial subscriptions may not automatically convert to paid contracts without your consent
- After the first year, cancellable monthly
Westland readers can seek advice from Het Juridisch Loket for any uncertainties.
Local Gym Subscriptions
Gyms in Westland, such as those in Naaldwijk or 's-Gravenzande, fall under the same rules. After the first year, you can cancel monthly. Be alert to contract clauses attempting to bind you longer; the Rechtbank Westland can mediate in cases of violations.
Veelgestelde vragen
Wat is mijn retourrecht?
Bij online aankopen heb je 14 dagen retourrecht zonder opgaaf van reden, tenzij de wettelijke uitzonderingen gelden.
Hoe lang geldt de wettelijke garantie?
Goederen moeten minimaal 2 jaar meewerken. Defecten die binnen 6 maanden ontstaan worden verondersteld al aanwezig te zijn.
Kan ik rente eisen over schulden?
Ja, je kunt wettelijke rente eisen (momenteel ongeveer 8% per jaar) over het openstaande bedrag.
Wat kan ik doen tegen oneerlijke handelspraktijken?
Je kunt klacht indienen bij de consumentenbond, de overheid of naar de rechter gaan.
Wat is een kredietovereenkomst?
Een kredietovereenkomst regelt hoe je geld leent, wat de rente is, en hoe je dit terugbetaalt.