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Consumentenrecht

Cooling-off Period for Online Purchases - 14 Day Return Right in Westland

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Statutory cooling-off period in Westland

As a consumer in Westland, you have the right to cancel online purchases within 14 days of receipt without giving a reason.

When does the cooling-off period apply?

  • Purchases via webshops and online platforms
  • Telephone orders
  • Door-to-door sales

Exceptions

Note: perishable products, custom-made items and sealed hygiene products are excluded.

Legal assistance in Westland

Has the webshop wrongfully refused your return? Our advisors in Westland are happy to help.